My Volumio Subscription Information is Incorrect

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My Volumio Subscription Information is Incorrect

Postby Aylarja » Sat Nov 09 2019 22:08

Today I opened the subscription page for my MyVolumio account and realized that it is incorrect in two ways:

1. It says that I am in the Trial Period (which I am not)
2. It says that my next payment is due on 17 Jun 2019, even though I already paid the €28.99 Virtuoso Yearly plan on that exact date (I have the confirmation email in hand).

I would like to have this corrected. Who should I contact for assistance? Thanks.
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My Volumio Subscription Information is Incorrect

Postby charlesc » Tue Nov 12 2019 18:57

Same.
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My Volumio Subscription Information is Incorrect

Postby michelangelo » Wed Nov 13 2019 11:52

Hi guys, this is just a reporting issue on the profile page, which we will fix soon.
Your account duration is not affected in any way.
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